I have been a user of Zenfolio for over two years now and have over 24,000 photographs online. I have my niggles with it but in the past some of these have been addressed by the inclusion of new features in the incremental upgrades of their system.
When I chose Zenfolio I looked briefly at the service Photoshelter were offering and decided against it, largely on cost. I continued to read their newsletters and blog posts and over time I have become more and more interested in what it could offer me as an alternative. A week or so ago I gave in and signed up for a Standard account so that I could directly compare them and expose my customers to the new system and see what feedback I got from them. A week has passed since I went live with the PS version of my site, having reassigned the Zf version as an archive.
So far, to be honest, the grass is pretty lush on both sides of the fence but there are distinct differences that I can see and I thought it would be a good idea to share these and, hopefully, provoke a discussion in the comments section so that both companies might gain from everyone's shared experiences.
So... here goes.
Zenfolio benefitsPhotoshelter benefits- Incredibly good user-support and tuition when setting up your account.
- fully-customisable themes which allow a user with decent knowledge of CSS to make their site look amazing.
- Lots of advice on SEO and how to improve it. Having said this, I'm not convinced the site is any better at exploiting it than Zf, given the friendly URLs described above.
- A neater shopping cart which is more user-friendly (according to my customers!) and...
- Fotoquote inclusion means that any photographer can sell rights-managed work to all-comers and know what to charge. That's the theory anyway but unfortunately the system is far from complete and many of my clients have ended up resorting to the phone anyway - no advantage over Zf there then perhaps.
- More technical facilities such as the abilty to FTP on to your clients directly from PS.
- Upload any file format you like (well all the ones most photographer use). ZF is much more limited.
- No individual file size limit, unlike Zf (20Mb I believe).
I'm still undecided and therefore welcome other people's input with their own take on things.